We each have a variety of tasks, but our primary responsibility is to serve the constituents of the 11th District. Please don't hesitate to call or e-mail us if we can assist you.

Betsy Ziegler, Chief of Staff:  Betsy Ziegler  (410) 396-4816
Betsy has been a resident of Federal Hill since 1986 and loves living in the neighborhood and the 11th District.  Her experience in finance, banking, and customer service proved useful to her career in government. Today, her primary responsibility (among many) is constituent services for the 11th City Council District.

Councilman Bill Cole was most fortunate in convincing Betsy to continue to work with him when her tenure in Councilman Keiffer Mitchell’s office ended (in 2007 when Mitchell ran for Mayor). Not insignificant to Cole’s good fortune was the fact that Betsy had served as his Legislative Assistant in the Maryland General Assembly from 2000 to 2003. There she provided much the same kind of support she provides today in City Council, particularly in working with constituents.

Prior to her career in government, Betsy’s experience spanned both the for-profit and non-profit worlds ranging from First National Bank to The Independent College Fund. Betsy’s goal, as she manages the Constituent Response System for Councilman Cole is to ensure that the citizens of the 11th District get prompt and efficient responses to questions and resolution to problems.  “I want to make the citizens’ experience with their government as pleasant as possible.”

Doreen Rosenthal, Special Assistant: Doreen Rosenthal (410) 396-4816
Doreen received a B. A. from Goucher College and a Masters from the Johns Hopkins University. Her professional experience has included Assistant Dean, University of Maryland School of Law, and Assistant Director, Center for the Prevention of Youth Violence, Johns Hopkins School of Public Health. Before becoming Special Assistant to Councilman Bill Cole, Doreen spent 10 years as a professional fund-raising consultant for an array of clients.

A resident of Bolton Hill, Doreen was President of the Mt. Royal Improvement Association and continues as the editor of the Bolton Hill Email Network (BHEN). She was the first chair of the Baltimore Police Civilian Review Board and of the revitalized Central District Police Community Council. Doreen was elected to the Democratic State Central Committee in 1998 and 2006. She is an active member of the First Unitarian Church of Baltimore.